Call us on +353 46 9077381

Medical Expenses

Please submit originals of all of the following - photocopies are not acceptable. We recommend that you keep copies of everything you send us for your own records

  • The booking invoice for your trip
  • All invoices in support of your claim
  • Any unused flight / ferry / train tickets

Please read these important notes:

  • The policy excess as defined in your policy will be deducted from each and every claim per insured person. In some cases your claim may fall under more than one section - consequently more than one excess may be deducted
  • Claim payments can be made by cheque or BACS transfer, which takes much less time. Do not forget to include your IBAN number on the claim form as without it we cannot process your electronic payment.
  • When your claim is settled we will provide a full breakdown of our assessment
  • If you have travelled to an EU country and have used an E111, please advise us accordingly
  • All outpatient medical bills must be paid in full by the member before claiming


Collinson Insurance Services Limited
The IDA Business Park, Athlumney, Navan, Co. Meath, Ireland
Registered in England and Wales under number 00758979
Registered Address: Cutlers Exchange, 123 Houndsditch, London, EC3A 7BU

Collinson Insurance Services Limited, trading as Intana, is authorised by the Financial Conduct Authority in the United Kingdom and regulated by the Central Bank of Ireland for conduct of business rules.